Many fans looking to hear JAY-Z’s much-anticipated 4:44 album were shocked to learn they couldn’t access the LP through a new TIDAL account. Hov’s new album wasn’t only a TIDAL exclusive but also became restricted to Sprint customers if the user signed up after 11:59 p.m. EST on June 29. (Some users are reporting they’re getting a message that tells them they needed to sign up before June 26.)

Word of this restricted access emerged on Thursday afternoon with a tweet from TIDAL.

Still, the short notice resulted in plenty of prospective listeners being shocked to learn they’d been excluded from hearing JAY-Z’s latest creation by signing up after it dropped.

Check out the upset reactions to the Sprint exclusivity below.